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returns & refunds
We are committed to your satisfaction at Snapfish!
Please fill out this form to request a replacement or refund. If you request a replacement we can arrange for you to re-submit the order in question at no charge. Within a few minutes after you submit this form, we'll email you a Return Authorization Number and detailed instructions at the address you provide below.
1.
your email address (you use to log in to Snapfish)
2.
first name
3.
last name
4.
daytime phone number (in case we have questions)
5.
product (please select one):
Prints from online photos (Reprints)
High resolution photos (Purchased as download)
Photo gifts
Cards
Calendars
Photobooks
Poster prints
Gift prints
6.
replace or refund?
***Must Select One***
Replace
Refund
7.
tell us what was wrong with this item:
Prints only: Missing one or more
Quality Unsatisfactory
Item Defective or Damaged in Shipment
Order not Received
Something Else
8.
please enter your order number below (if you have it), the quantity of the item, and any additional details you can provide
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